PRIVACY POLICY

GLIDO is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our services.

1. Information We Collect

We may collect personal information including your name, contact details, booking information, pickup and drop-off locations, and payment-related data necessary to deliver our services.

2. How We Use Your Information

Your information is used to process bookings, manage trips, provide customer support, improve service quality, and comply with legal obligations.

3. Data Sharing & Disclosure

We do not sell or rent your personal data. Information may be shared with drivers, service partners, or payment processors strictly for service fulfilment and operational purposes.

4. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

5. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to applicable legal requirements.

7. Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience and analyse website performance. You may control cookie preferences through your browser settings.

8. Policy Updates

GLIDO may update this Privacy Policy from time to time. Any changes will be effective immediately upon publication on our website.

9. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us using the details provided on our Contact page.